01202 698610
Mon. - Fri. 9:00 - 5:00 (Sales)

Convenience Store EPOS
(FMCG, CTN & Off Licences)

We understand fast moving consumer goods

One of our core focuses has always been on the Fast Moving Consumer Goods / Confectionery, Tobacco & News sector. With a vast estate of stores in this industry, we understand the market well and many of our leading edge features target this retail space.


Convenience stores benefit from our strong relationship with all the major symbol groups and back-end links to most major FMCG wholesalers including Booker, Bestway, Costcutter, Parfetts, Nisa, Rayburns & Spar amongst others.

Our userbase includes all sizes of business from owner-run corner shops to multi-site, multi-million-£ turnover supermarket groups.

We offer unparalleled support, including an on-site maintenance service that covers the whole of the UK.

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Key Features

Our EPOS systems offer a number of key advantages over the competition.

See which national best sellers you are missing or where there is tolerance for higher prices to improve margins compared to other stores in the UK. Our EPOS systems automatically highlight these lines based on UK-wide data.

Webcam recording and playback of the counter area to reduce shrinkage.

Integrated credit and debit card processing with a broad choice of card providers at competitive rates.

CCTV overlay for the output of transaction data to the store's NVR/DVR.

elements eye
A screenshot of the POS terminal window in ProEPOS

Intuitive user-interface

Both our ProEPOS and POS Core solutions provide a user interface that has been specifically designed for ease of use and speed of processing. We appreciate that time is money in the FMCG sector.

• Clear and easy to read display
• Access to all front-of-house operations from a single screen
• Retailer configurable hot key and quick key menus

We have a wealth of experience in transitioning stores from other EPOS systems and can assist with transferring product files and button layouts to our software.

Time of day specific pricing

With time triggered A/B pricing, retailers can charge a premium for late night / overnight sales whilst maintaining competitive pricing during the day.

Our ProEPOS software allows you to maximise margin when your competition is closed.

When used in conjunction with ESEL's (Electronic Shelf Edge Labels) the EPOS system automatically updates shelf pricing to reflect prevailing retail prices.

A picture of a newspaper being read, with the reader holding a cup of coffee
A graphic representing an API in the cloud

Webcam recording

Monitor and record video/audio of the sales area with a webcam mounted on the till, with overlayed transaction data. Footage is archived against individual receipts and can be played back at a later time.

Deter customer abuse, opportunist theft and underage sales.

Also deters staff fraud and ensures age checking is performed.

Can also be used as an electronic refusal log for age restricted sales to prove due diligence to Trading Standards.

Loss prevention

It's a sad truth that a high proportion of retail shrinkage is attributable to staff errors and theft. Our ProEPOS EPOS systems provide a number of measures to reduce and avoid loss:

• Email notifications of suspicious activity (ShopGuardian)
• CCTV overlay output
• "Blind" ZREADs / cashing-up
• Webcam recording & playback of the sales area against each sale/receipt
• Front/back stock segregation for high value lines
• Scratchcard serial number tracking

Our EPOS systems allow for tighter monitoring and control of the retail business than is offered by other systems.

A picture of a newspaper being read, with the reader holding a cup of coffee
A graphic representing an API in the cloud

Wholesaler integrations

Our solutions provide back-office integration links with all major FMCG wholesalers in the UK, including:

• Booker Group (Premier, Londis, Makro, Budgens)
• Bestway / Bestone
• Costcutter
• Nisa
• Parfetts
• Rayburn Trading
• Spar (Appleby Westward & Blakemore)

A wholesaler link keeps your barcode file and pricing up to date and protects margins by suggesting price increases in line with cost increases. You also benefit from ordering stock through the EPOS, electronic delivery notes and consumer promotion downloads.

Newspaper and magazines

Optional, and fully integrated, newsround management provides for handling news accounts, deliveries and shop saves.

With data supplied by the Association of Newspaper and Magazine Wholesalers (ANMW), ProEPOS keeps your newspaper and magazine barcodes and pricing up to date, again reducing admin effort and eliminating errors at the point of sale.

Stores supplied by Smiths can also benefit from sales-based-replenishment, whereby ProEPOS will feed sales of news products back to Smiths to ensure that adequate copies of each publication are supplied to the store as demand changes.

A picture of a newspaper being read, with the reader holding a cup of coffee
A barcode with a magnifying glass over the top

National barcode database

Our national barcode database is a unique repository of over 2 million barcodes with associated product information which we have painstakingly curated over the years.

Our users benefit from exclusive access to this powerful resource.

Use of this database enables our EPOS systems to automatically populate a product record on first scan of an unknown barcode, without the need to manually key the information.

Standard details we hold include product description, RRP, VAT rate and category/department. Ingredients and pictures are also available and are used to populate your catalogue on our home shopping app, providing an instant on-line store for your business.

Integrated weighing scales

Legally certificated for the use of integrated weighing scales, ProEPOS supports both Avery (and compatible) FX120 and FX131 units for the legal sale of weighed produce.

ProEPOS also supports standalone scales which produce price embedded barcodes. The price is decoded from the barcode at the point-of-sale and the associated stock level reduced.

Bizerba label printing scales are also supported with the EPOS system able to upload PLU codes and pricing to the scales across the store network.

FX120 weighing scales
An outline of the UK with union flag and picture of a shopping cart, representing UK retail data

Collaborative data

Compare your stock range and pricing anonymously with other retailers from directly within the product management window of the EPOS software.

ProEPOS highlights key, best selling lines which you aren't stocking and also highlights products for which you might be undercharging compared to others.

Take every opportunity to improve the profitability of your business with the benefit of community data.

Intelligent stock control

Advanced stock control features include predictive replenishment which provides Just-In-Time stock ordering based on sales trends, rather than simplistic systems that rely on preset order levels.

Developed from years of user feedback and taking into account a number of factors, our intelligent stock control reduces wastage and minimises out of stock situations.

With retail margins being so tight, improved processes such as these can make a massive difference to a convenience store's bottom line profit.

FX120 weighing scales
A picture of an employee checking stock in the back room of a store

Advanced stock management

A number of advanced features improves the management of stock in a ProEPOS run store.

Stock segregation allows you to keep separate stock levels for shop floor and back room stock. This assists with re-stocking and can also improve efficiency of chillers.

Shelf life / best-before date tracking allows you to monitor short life stock and reduce pricing as the use-by date approaches, thus maximising margins.

Location recording (shelf / bay) allows you to report on how changing the location of products individually affects sales. The same mechanism allows you to monitor profitability of individual chillers / freezers.

Comprehensive reporting

A comprehensive suite of over 200 reports covers all areas of the business including sales, stock, wastage & labour usage, with the facility to export to PDF or Excel.

Report scheduling allows reports to be automatically generated and emailed to key staff members on a daily, weekly or monthly basis.

You can even upload sales to the cloud to use as a datasource in Excel and other apps for more bespoke analysis.

Excel dashboard
A picture of a Zebra desktop label printer

Label printing

Print barcode labels for home-made produce and other items which come from artisan suppliers. Also print clearance labels and shelf edge tickets with ease, with either a standard A4 printer or a dedicated label printer.

Standard A4 printers offer a cost effective solution.

Dedicated label printers are supported by both ProEPOS and POS Core. They provide a convenient way to print labels on demand and reduce wastage.

ProEPOS supports multiple label printers at the same store to allow different label media to be used concurrently, with output directed accordingly.

Making Tax Digital

For those stores with simpler accounting needs, ProEPOS includes its own financial accounts package for generating VAT returns and P&L statements.

If your accounting requirements aren't complicated, then everything you need is provided within the EPOS.

ProEPOS is HMRC recognised for the compliant filing of VAT for Making Tax Digital.

MTD ready
Account package logos

Accounts package integration

ProEPOS natively integrates with Xero, QuickBooks Online and Sage to upload sales directly to these packages.

POS Core natively integrates with Xero and FreeAgent for the same purpose.

Uploading sales in this way ensures compliance with Making Tax Digital legislation which no longer permits manual entry of figures between systems.

Smartphone app

Our HHT smartphone app emulates a handheld terminal. It connects to the EPOS system and allows staff to use their own smartphone devices to check stock and pricing on the shop floor, print labels, order stock and more.

The app uses the device's camera as an effective barcode scanner.

An ideal, cost effective alternative to a handheld terminal for performing routine administrative tasks in the store.

Versions are available from the respective app stores for Android and iOS.

App Store App Store

FX120 weighing scales
Deliverappy app running on an iPhone

Home Shopping

Our home shopping app, Deliverappy, fully integrates with both ProEPOS and POS Core to provide a home shopping experience for stores wishing to offer a delivery or click-and-collect service to the local community.

Orders are printed on the till receipt printer and are automatically imported into the sales transaction data on the EPOS system for reporting and stock control purposes.

Deliverappy cross-references your stock with its pre-populated database of over 40,000 product descriptions, ingredients and images to create an instant shopping experience with almost zero setup required.

App Store App Store

Flexible Back Office

Back office functions can be accessed from the till or a local/remote PC or other device.

ProEPOS provides flexibility through both a native back office app and a cloud back-office (web portal) depending on requirements. Our native back office software is a fully capable app that runs on both Windows and Mac. This can be used locally (on-site) or remotely from a home computer through zero-configuration network link.

Our cloud back office (available for both ProEPOS and POS Core) provides access to most back office functions through any suitable web browser on any capable device (PC, laptop, tablet or smartphone) without the need to install any software on the device itself.

Cloud back office portal being accessed from a desktop PC

Market leading EPOS solutions

See how our enterprise grade ProEPOS solution can help grow your retail business.

The UK's leading EPOS supplier

Trusted by convenience stores UK wide...
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  • Windows or Android based
  • On-prem, cloud or hybrid infrastructure
  • Established for over 20 years
  • Over 1,000 live terminals
  • Unparalleled service & support
  • UK wide on-site service
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Webcam recording

Our EPOS systems can record audio and video footage of the sales area. Age refusals are recorded and archived for Trading Standards.

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ANMW newspaper and magazine updates.

For newsagents, the EPOS system receives retail price changes, new publications and barcode changes from our dedicated server, direct from the Association of Newspaper and Magazine Wholesalers.

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Wholesaler links

Back-end links with all major suppliers allows your EPOS system to download updates and place orders via the Internet. An invaluable tool, essential for the symbol store retailer.

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